What is Elite Fashion Tales?
Elite Fashion Tales is a premium apparel brand offering high-quality, custom-designed clothing for men, women, and kids. We specialize in hoodies, T-shirts, sweatshirts, varsity jackets, hats, and more, all made using print-on-demand technology for unique, personalized fashion.
How does print-on-demand work?
Print-on-demand means your order is only printed after you place it, ensuring no excess waste. We partner with top manufacturers worldwide to print, pack, and ship your items directly to you.
Do we ship Worldwide?
Yes, we ship worldwide except in Israel.
Do you offer wholesale or bulk orders?
Yes! Contact us at info@elitefashiontales.com for bulk discounts (10+ items).
What materials are your products made of?
We use premium fabrics depending on the product:
Each product holds its material ratios in their specification sections. Please read all details before purchase.
How do I choose the right size?
Check our detailed size chart on each product page. If between sizes, we recommend sizing up for a relaxed fit.
Are your products unisex?
Some items (like T-shirts and hoodies) are unisex, while others (like fitted shirts) have gender-specific sizing. Check product descriptions for details.
Can I see a mockup before ordering?
Yes! Each product displays high-quality mockups. For custom designs, email us at info@elitefashiontales.com for a preview.
What payment methods do you accept?
We accept Credit/Debit Cards (Visa, Mastercard, Amex), PayPal, Payoneer, Stripe.
Is my payment information secure?
Absolutely! We use SSL encryption and PCI-compliant payment gateways for 100% secure checkout.
Can I modify or cancel my order?
You can modify/cancel within 1 hour of ordering. After that, the order enters production and cannot be changed.
How long does shipping take?
| Production Time | Shipping Time | Total ETA | |
|---|---|---|---|
| USA | 2-5 Business Days | 3-7 Business Days | 5-12 Days |
| UK | 2-5 Business Days | 3-10 Business Days | 5-15 Days |
| Canada | 2-5 Business Days | 5-14 Business Days | 7-19 Days |
| Rest of the World (Except Israel) | 2-5 Business Days | 15-20 Business Days | 10-25 Days |
How can I track my order?
Once shipped, you’ll receive a tracking link via email. Check your spam folder if you don’t see it.
What if my package is lost/stolen?
Contact us at info@elitefashiontales.com within 30 days, and we’ll assist with replacements/refunds.
What’s your return policy?
Due to the custom nature of our products, we do not accept returns unless the item is defective or incorrect.
What if my item is damaged/defective?
Email us at info@elitefashiontales.com within 7 days with photos + order number, and we’ll send a free replacement or refund.
Can I exchange my item for a different size?
Exchanges are case-by-case. Contact us within 7 days of delivery, and we’ll try to accommodate (subject to availability).
Can I request a custom design?
Yes! Email design@elitefashiontales.com with your idea. Pricing depends on complexity.
Do you offer corporate/brand merch?
Absolutely! We handle custom bulk orders for businesses, schools, and events. Email info@elitefashiontales.com for a quote.
Are your products eco-friendly?
We prioritize sustainable printing methods (water-based inks) and ethical manufacturing. Some products use organic cotton.
Do you have a recycling program?
Currently, we don’t, but we’re working on a clothing recycling initiative soon!